Live • In-Person Human-in-the-loop • Beginner-friendly • Practical

Human-Like AI Reply Agent

Build an agent that reads incoming emails, understands intent, drafts high-quality replies — and knows when to escalate to a human. No mass automation. Just trust, judgment, and control.

Buy tickets See what you’ll build

Location

Stockholm • Best Western Plus Park City

Midskeppsgatan 6, 120 66

Time

21 March

13:30–16:30

Early bird

895 SEK 595 SEK Discounted

Organized by GenAition • If card payment is inconvenient, email info@genaition.org for Swish/invoice options.

Workshop outcome

You leave with a working reply system.

✓ Intent classification (interest, confusion, objection, neutral)
✓ Tone presets + style rules that feel human
✓ Escalation logic for uncertain or sensitive cases
✓ Templates & prompts you can reuse after

Early bird price

895 SEK 595 SEK

Buy tickets

Standard price is 895 SEK. Early bird is 595 SEK (limited time).

Workshop Summary

Agentic replies, not generic chatbots

You’ll build a Human-Like AI Reply Agent that drafts smart responses while you stay in control. Designed for real communication: customer inquiries, recruiting messages, founder inbox, and professional replies.

Intent understanding

Classify messages and generate responses based on what the sender actually means.

Tone control

Warm, direct, professional, friendly — switch tone without losing quality.

Human-in-the-loop

AI drafts. You approve. Clear safeguards that keep the workflow trustworthy.

Escalation logic

Detect uncertainty, sensitive topics, or edge cases and route to a human.

What You’ll Build

A real workflow you can reuse the next day

This is hands-on. We build the full pipeline: message → intent → draft reply → quality checks → optional escalation.

1) The Reply Agent core

Build an agent that reads messages, identifies intent, and drafts high-quality replies for real situations.

✓ Message → intent → suggested reply pipeline
✓ Tone presets + style rules
✓ Clear “escalate to human” conditions

2) Human tone (not robotic)

Make replies feel natural and reliable — while staying professional. You’ll learn the prompt framework and guardrails.

✓ Smart objection handling
✓ Polite clarity when people are confused
✓ Work-grade tone for professional communication

3) Live help & quality checks

Not a lecture. You build live with support so you actually finish. We also cover testing and quality controls.

✓ Bring your laptop — we build together
✓ Certificate of completion
✓ Q&A throughout

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Agenda

Agenda (at a glance)

21 March • 13:30–16:30

We move fast — but it’s beginner-friendly. You’ll copy proven templates, understand the logic, and customize for your own use case.