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Workflow Telegram • AI reasoning • Memory • Sheets lookup

What we built: AI Customer Chatbot

This Telegram AI agent listens to user messages, processes the input with a chat model via OpenRouter, uses memory for context, optionally pulls data from Google Sheets, and responds instantly inside Telegram.

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Telegram AI Flow

Telegram Automation for Customer Support

The workflow behaves like a real assistant. It receives a Telegram message, extracts intent and relevant details, retrieves context (memory), optionally fetches data from Google Sheets, and generates an accurate response with AI — all in real time.

Trigger

Telegram message

Incoming user chat starts the workflow.

AI step

Intent + response generation

LLM drafts a natural answer from the message.

Context

Memory retrieval

Uses stored context to answer consistently.

Data

Google Sheets lookup

Pulls facts when needed (pricing, schedule, FAQ).

Key Benefits

  • Real-time AI assistant inside Telegram
  • Uses memory for consistent, contextual replies
  • Can fetch live info from Google Sheets
  • Ideal for support, bookings, and lead qualification
See upcoming workshop →

Tip

Want this bot to book appointments or take payments? We can extend it with Calendar + Stripe/Swish flows.

Contact us →